- John Hook Automotive Inc.
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We are highly recommended by verified reviews
John Hook Automotive Inc.
301-937-0089
10800-B Hanna Street
Beltsville, MD 20705 39.028937 -76.908622
http://johnhookauto.mechanicnet.com/
301-937-0089
10800-B Hanna Street
Beltsville, MD 20705 39.028937 -76.908622
http://johnhookauto.mechanicnet.com/
4.97/5.00 average rating
670 reviews
670 reviews
[ Write a Review ]
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| I had an outstanding experience at John Hook Auto and can?t recommend them enough! Josh was incredibly helpful, guiding me through the process with patience and expertise. Nate was equally impressive, maintaining full transparency about the work being done, which gave me complete confidence in their service. After my recent visit, I encountered an issue with a TPS the next day, and the team at John Hook Auto went above and beyond to make things right by addressing it promptly and professionally. This wasn?t my first time here?I?ve been a customer multiple times, and their operations and expertise consistently impress me. Their innovative text message system for diagnosing issues is a game-changer, keeping everything clear and transparent. Josh even took the time to answer a question I had after hours via email, which shows how much they truly care about their customers. John Hook Auto is a top-notch shop that delivers exceptional service every time! |
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| Always a great job guys. I trust you 100% :-) |
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| 1999 Ford Crown Victoria |
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| John Hook has serviced my vehicles for more than 10 years and I have always been satisfied with the service. They contact you before proceeding with any work with accurate information and estimated costs which often exceed the final costs of the work performed. |
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| Shop Comment Thank you Mrs. Provost. We appreciate the long time support you have shown us. |
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| Shop Comment Thank you Mr .Colbert, it has been a pleasure taking care of your vehicles. You always have such a positive energy about you. |
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| Great service, fair prices |
| Shop Comment Thank you sir! |
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| At John Hook Automotive, I always feel confident knowing that the mechanics are not only highly knowledgeable but also transparent and trustworthy. They genuinely care about both the quality of their work and their customers. Whenever I bring my car in, I can rely on them to keep me informed every step of the way. They send me detailed texts with clear explanations, including pictures of necessary repairs and recommendations on timing. I especially appreciate that they're not focused on overcharging ? when I brought my 2003 Honda, they even suggested I check with another shop for a more affordable part, showing their commitment to what's best for me, not just the sale. Their honesty, attention to detail, and willingness to answer all my questions make them one of my top two favorite auto shops. Thank you, John Hook Automotive, for always taking great care of my car! |
| Shop Comment Thank you Anna! |
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| The front desk staff took time to speak with me and went over options for my vehicles maintenance. I never felt pressured into them performing a service and they actually recommended against some service items routinely offered by dealership garages. |
| Shop Comment Thank you Mr. Busiere. We are glad that you gave us a shot when you came here form another state. We hope to have made the right impression on you and will see you again when you need your car looked at! |
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| Great shop. Great service. Great people. Keeps us ingles on the needs and progress. |
| Shop Comment Thank you Mr. Ponte. We appreciate your long standing support of our shop and loyalty. |
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| We always get great service at a fair price. Everyone is efficient and professional from the front counter to the service bays. |
| Shop Comment Thank you Mr. Hickson. We aim to have complete service from front to back. |
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| Shop Comment Thank you |
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| This shop consistently exceeds my expectations. They are extremely effective at communicating before, during and after the service completion. On at least two occasions, minor issues were identified and resolved for FREE! I am a satisfied customer for over four years. |
| Shop Comment Thank you sir. We appreciate the feedback. Thank you for trusting us through the years |
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| The employees are very professional and friendly, they know what they?re doing. All of my visits for car care have been done excellent and at a reasonable price. They are willing to take time to explain what and why repairs were done. Excellent shop !! |
| Shop Comment Thank you Mrs. Blankenship. We appreciate you taking some time for feedback and we also appreciate your repeating business through the years |
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| Shop Comment Thank you sir |
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| Shop Comment Thank you sir |
