- John Hook Automotive Inc.
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We are highly recommended by verified reviews
John Hook Automotive Inc.
301-937-0089
10800-B Hanna Street
Beltsville, MD 20705 39.028937 -76.908622
http://johnhookauto.mechanicnet.com/
301-937-0089
10800-B Hanna Street
Beltsville, MD 20705 39.028937 -76.908622
http://johnhookauto.mechanicnet.com/
average rating
272 reviews
272 reviews
[ Write a Review ]
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| Very professional and friendly. Explained everything to me prior to the work being done and the estimate for the work being done was "on point". I recommend John Hook Automotive very highly. Kate |
| Shop Comment Thank you Kate! We are happy that we were able to be right on target |
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| Wonderful and convenient service. Very reasonable charges. I have been dealing with them for years and feel completely confident in what I'm told about my car. I'd recommend them to anyone. |
| Shop Comment Thank you Marti! We are happy to continue to taking care of all of your vehicles. |
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| Again, thanks John/Josh and the gang. Great care, service and follow up. |
| Shop Comment Thanks Tonja! |
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| They mean what they say and say what they mean. Top notch work at reasonable prices. With today's high technical automobiles it is good to have a mechanic like John Hook. |
| Shop Comment Thank you John! Vehicles are getting more and more complex these days. We do our best to stay on top of things |
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| I recommend you to others because I am so grateful for your reliable and top notch service, good rates and friendly service. |
| Shop Comment Thank you Sue, glad we are able to keep the Saturn going for you! |
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| Not my usual mechanic, but might be moving forward. Staff are knowledgeable and effective communicators of automotive issues. Great use of technology in accomplishing both. |
| Shop Comment Thank you Thomas, we hope to be able service your vehicle again |
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| As always, they found and solved my car's problems. Cannot ask for a better mechanic or better service. |
| Shop Comment Thank you Sam! Sometimes they are a bit tricky, but glad we could handle it for you. |
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| 5 |
| Shop Comment Thanks RJ! |
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| This was my second visit for the same problem. When they fixed it they told me that it might not be the whole problem. They were right. A week later the problem came back but not as bad. They honored their 2 year guarantee. On the second visit they fixed it for good. I paid for the second needed part (which was fair) but they did not charge me any more for labor. They don't overcharge to begin with and they keep their word. Thank you John Hook. You are much appreciated. Dave J |
| Shop Comment Thank you David! We appreciate your understanding of the situation. We know the Buick will go pass 300,000! |
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| I have worked with John Hook Automotive for many years. They are uncommonly honest and competent. I strongly recommend John and his team. |
| Shop Comment Thank You Joe! |
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| Great high quality service in a timely manner. I mad the appointment for a wheel alignment and suspension check on-line. They took my car in right on time and I was done in an hour while i waited. Car now drive better than is has in a while. I will definitely be back for my next car service. |
| Shop Comment Thank you Charles! Glad we were able to meet your expectations. We look forward to servicing your Mazda again |
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| Friendly Staff, Great Service! Repair completed as promised! (cost & on time) |
| Shop Comment Thank you! |
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| Great as usual. Their professionalism, courteousy and quality never fail or even dim. I love having a local garage that I can count on year after year. |
| Shop Comment Thank you as always David! |
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| Like the fact that I was in and out within an hour. Great shop, very professional, knowledgeable and helpful. Would recommend!! |
| Shop Comment Thank you! Were happy we can get you in and out in about an hour to get on with your day. |
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| John Hook Automotive is a very honest and professional service and repair facility. I have been taking my vehicles there for about 7 years and I'm extremely pleased with the way they have taken care of my vehicles' service and repair needs. Whenever I've purchased a used vehicle they've always checked over the vehicle before I finalize the purchase. Very trustworthy! |
| Shop Comment Thank you John. We are happy to check any vehicles before making a purchase. Hopefully this will let us see something that may cause trouble down the road, and catch it early |
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| It is really hard to find a automotive repair shop that you can trust. John Hook was recommended to me by a very picky friend. They were spot on. We were having issues with a Dodge Caravan. John Hook spent a lot of time to find the issue. The vehicle has not experienced one issue since then. Thanks John |
| Shop Comment Thank you! We are happy to service your needs on the caravan, avalanche and the rest of the fleet. |
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| As always, John Hook Automotive went way beyond excellent. They did the servicing on my 12-yr-old car on time, on estimate, with care as always. And then went way above by doing a perfect get by fix on a driver's side door body issue that could have been a high $ repair that I would have had to take care of. Can't thank them enough. |
| Shop Comment Thanks Kim! Glad we could help |
