- John Hook Automotive Inc.
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We are highly recommended by verified reviews
John Hook Automotive Inc.
301-937-0089
10800-B Hanna Street
Beltsville, MD 20705 39.028937 -76.908622
http://johnhookauto.mechanicnet.com/
301-937-0089
10800-B Hanna Street
Beltsville, MD 20705 39.028937 -76.908622
http://johnhookauto.mechanicnet.com/
4.97/5.00 average rating
657 reviews
657 reviews
[ Write a Review ]
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| My experience with your shop is always positive. You are always honest about your capacity and only allow me to drop off my vehicle when you are sure you can complete the job; that is very important to me! The estimates seem fair and always are spot on or less when it is time to pay the bill. |
| Shop Comment Thank you Mr. Harrod it has been a pleasure. |
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| You must make an appointment as they're always very busy, which tells me many people trust them and use their services. Once your vehicle is brought in for service/repair, whether it's an old Jalopy or a later model, your car gets first rate treatment. Besides doing the work authorized, they will tell you what may need to be replaced/serviced, and how soon it should be done, as a courtesy, as part of their routine inspection of your vehicle. Very thorough, courteous and professional. I've been a customer for well over 10 years and will continue using John Hook Automotive, Inc. I highly recommend their services, even if you don't live close to their location, they are mechanics that you can trust and depend on, and that's well worth driving a little extra to get your car serviced by them. |
| Shop Comment Thank you for your continued support and trust. We hope to continue to earn both! |
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| Shop Comment Thank you Mr. Brailer |
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| Shop Comment Thank you |
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| My car error lite came was turning on the shutting off. The mechanic was able to determine the problem and fixed it at a reasonable price. |
| Shop Comment Thank you sir! Glad we were able to get it fixed for you |
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| I always enjoy this shop. Staff is friendly and informative. They kept my previous vehicle going for over 294,000 miles. |
| Shop Comment Thank you Diana! Happy to keep the truck going. |
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| Very precise and to the detail. Did not miss a thing. |
| Shop Comment Thank you! Very happy to hear! |
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| Shop Comment Thank you! |
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| From start to finish they made me feel comfortable and secure that they would do a good and professional job with my little car. Communication was awesome Josh and Mr. Hook called and talk to me and explain things they found a workaround one of the more expensive tasks and I was grateful that that worked. My daughter depends on him my second daughter Nell also goes to him, I come to him, and daughter number three who just moved here from Virginia left her car with him when we made the trip from Illinois last week. You?ve got the family only one daughter left but she still in North Carolina so? I can?t thank you enough investment was worth it for security I know what to expect next , Thank you thank you |
| Shop Comment Thank you! Very happy to hear! So happy that almost the whole family is giving us a try. We appreciate it! |
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| Service has always been easy to schedule, Drew has always done great work and trust him very much with my vehicles. |
| Shop Comment Thank you! He is a super technician and a great part of the team |
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| Excellent?service. They clearly note the work to be done and its cost before doing it. Very happy with their service.? |
| Shop Comment Thank you! Very happy to hear! |
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| Knowledgable, skilled and trustworthy mechanics. |
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| Always great to work with. |
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| Was able to immediately diagnose an issue with a Honda Pilot a Honda dealership could not after two attempts. Made the repair quickly and efficiently. Grateful for John's expertise and honesty. |
| Shop Comment Glad to hear that we could find the noise and repair! |
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| John and Josh were patient and candid with me as I tried to solve my daughter?s vehicle problem. For years I have cautioned her about being taken advantage of by auto repairmen.However, she witnessed firsthand what a reputable company looks like. Thank you very much! |
| Shop Comment Thank you! We appreciate the feedback and we know sometimes there are things that we cant handle, but glad we were able to help you find the right track to repairs. |
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| We can?t explain how happy we are to have found John Hook Auto! Our son and daughter also use his services aalso. The company is very clear in their explanations of work to be done, they checked in with us each time with an estimate before starting the work and get things completed quickly. Thank you for excellent service and expertise! |
| Shop Comment Thank you. We are happy to hear that we have been able to communicate things clearly. Thanks again! |
