- John Hook Automotive Inc.
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We are highly recommended by verified reviews
John Hook Automotive Inc.
301-937-0089
10800-B Hanna Street
Beltsville, MD 20705 39.028937 -76.908622
http://johnhookauto.mechanicnet.com/
301-937-0089
10800-B Hanna Street
Beltsville, MD 20705 39.028937 -76.908622
http://johnhookauto.mechanicnet.com/
4.97/5.00 average rating
663 reviews
663 reviews
[ Write a Review ]
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| Shop Comment Thank you Mrs. Provost. We appreciate the long time support you have shown us. |
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| Shop Comment Thank you Mr .Colbert, it has been a pleasure taking care of your vehicles. You always have such a positive energy about you. |
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| Great service, fair prices |
| Shop Comment Thank you sir! |
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| At John Hook Automotive, I always feel confident knowing that the mechanics are not only highly knowledgeable but also transparent and trustworthy. They genuinely care about both the quality of their work and their customers. Whenever I bring my car in, I can rely on them to keep me informed every step of the way. They send me detailed texts with clear explanations, including pictures of necessary repairs and recommendations on timing. I especially appreciate that they're not focused on overcharging ? when I brought my 2003 Honda, they even suggested I check with another shop for a more affordable part, showing their commitment to what's best for me, not just the sale. Their honesty, attention to detail, and willingness to answer all my questions make them one of my top two favorite auto shops. Thank you, John Hook Automotive, for always taking great care of my car! |
| Shop Comment Thank you Anna! |
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| The front desk staff took time to speak with me and went over options for my vehicles maintenance. I never felt pressured into them performing a service and they actually recommended against some service items routinely offered by dealership garages. |
| Shop Comment Thank you Mr. Busiere. We are glad that you gave us a shot when you came here form another state. We hope to have made the right impression on you and will see you again when you need your car looked at! |
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| Great shop. Great service. Great people. Keeps us ingles on the needs and progress. |
| Shop Comment Thank you Mr. Ponte. We appreciate your long standing support of our shop and loyalty. |
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| We always get great service at a fair price. Everyone is efficient and professional from the front counter to the service bays. |
| Shop Comment Thank you Mr. Hickson. We aim to have complete service from front to back. |
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| Shop Comment Thank you |
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| This shop consistently exceeds my expectations. They are extremely effective at communicating before, during and after the service completion. On at least two occasions, minor issues were identified and resolved for FREE! I am a satisfied customer for over four years. |
| Shop Comment Thank you sir. We appreciate the feedback. Thank you for trusting us through the years |
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| The employees are very professional and friendly, they know what they?re doing. All of my visits for car care have been done excellent and at a reasonable price. They are willing to take time to explain what and why repairs were done. Excellent shop !! |
| Shop Comment Thank you Mrs. Blankenship. We appreciate you taking some time for feedback and we also appreciate your repeating business through the years |
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| Shop Comment Thank you sir |
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| Shop Comment Thank you sir |
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| Always good. |
| Shop Comment Thank you! |
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| My family has been coming here for years, all our cars; foreign and domestic. We would recommend! |
| Shop Comment Thank you Sijara. We are happy to take care of the whole family! |
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| Shop Comment Thank you sir |
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| I had some problems that they had to take time to find the problem and fix it as well and I'm just glad I come to John Hook Auto Always and will Not go Anywhere else. :) |
| Shop Comment Thank you Charla. We are happy to hear it! |
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| TOP QUALITY SERVICE. ALWAYS THERE TO ANSWER MY QUESTIONS AND HELP OUT IN AN EMERGENCY. |
| Shop Comment Thank you! Glad we can help out when we can. |
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| Because I was just having routine maintenance done, I waited for the car. The waiting room is clean and comfortable and has Wifi access. The maintenance was completed in a timely manner. I received a text with a report of the work done and the systems checked. Joey got me checked out quickly. I continue to be a satisfied return customer. |
| Shop Comment Thank you so much for this. We appreciate the kind words. We also appreciate your words about the waiting room and experience. We know it can sometimes be uncomfortable to wait around for repairs, opening up the other side of the building seems to be a better waiting experience. Thanks again! |
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| Always an A+ |
| Shop Comment Thank you |
