- John Hook Automotive Inc.
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Shop Comment Thank you as always! |
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I was in a real pinch, and John and his team really stepped up. Long story short, John acquired the accounts from a former auto repair shop in Beltsville, of which I was a customer. John honored the warranty on some major work that had been done, and performed many additional required "fixes" that were required, with additional charge (sadly due to less than stellar work from my prior garage - and I really mean sadly because I was a long time customer of the prior garage, and was truly dumbfounded when I learned of some of mistakes that had been made in that install). Although this was my first experience, he seems to be an honorable person. I will certainly be back |
Shop Comment Thank you for taking the time to leave us a review. We are happy that we were able to get things handled for you. Thank you for being patient with us, as we know sometimes it is a process dealing with warranty companies. We look forward to servicing the vehicle again. |
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Shop Comment Thank you Charla! |
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One of the best places I have worked with getting repairs done to my car. Good work with fair prices. Does not over charge for work being done. |
Shop Comment Thank you Karen! It was a pleasure to see you again. |
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Shop Comment Thank you Rhonda |
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My fiance and I have been coming to John Hook for about 4 years now, after being referred by a family member when we were new to the area. We have since left PG County but still drive 30 miles each way to have our cars taken care of there because they take such great care of us. John and his crew have always gone above and beyond with the several cars we have brought to them over the years, and I have never found a mechanic I can trust and rely on like them. |
Shop Comment Thank you Katy! Happy that we were able to earn you business and have you both return even after moving further away. |
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John Hook and crew were there when I needed them! Both low beam headlights were out. They told me to come in and immediately took care of my car, even though it was the end of their day! Very grateful and thankful to them. |
Shop Comment Thank you for taking the time to leave a comment. We look forward to the next time. |
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Came in recently with two hard-to-pinpoint problems and John Hook sorted it all out in short order. Fair, honest and friendly service as always. Thank you! |
Shop Comment Thank you Mr Ford. Glad we were able to get on the same page with what the concern you were having and get it corrected. |
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Did the work in a timely manner, saved me from another garage's faulty opinion about a major repair need. |
Shop Comment Thank you Mr Case! |
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Excellent service. Very thorough.Always take our vehicles here. |
Shop Comment Thank you Mr Ponte |
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I have been going to John Hook automotive more than 20 years. They are trustworthy, super knowledgeable, friendly and accommodating! They never do work that you don?t need! They always try to work with you on scheduling if an emergency comes up. The staff is the absolute best! Highly recommend. Can?t say enough-great people-great service! |
Shop Comment Thank you Michelyn! We are happy to have you and your family as long term customers. Thank you for the review! |
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Shop Comment Thank you Diana! |
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Fast, efficient service. |
Shop Comment Thank you! |
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Best service station in the area! Professional, friendly, honest, and do great work! |
Shop Comment Thanks Adrienne |
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Wonderful staff you could not ask for a better group of guys great communication and such a pleasure to work with. |
Shop Comment Thanks Tracy! |
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